<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<meta http-equiv="X-UA-Compatible" content="ie=edge">
<title>Contact Us - Arkoflogs.com</title>
<style>
body {
font-family: Arial, sans-serif;
line-height: 1.6;
margin: 0;
padding: 0;
background-color: #f4f4f4;
}
h1 {
font-size: 2.5em;
color: #333;
padding-top: 80px; /* Added space at the top */
text-align: center;
}
h2 {
font-size: 1.7em;
color: #333;
margin-top: 30px;
}
p {
font-size: 1.1em;
color: #555;
margin-bottom: 15px;
padding-left: 20px;
padding-right: 20px;
line-height: 1.8;
}
ul {
margin-left: 40px;
}
ol {
margin-left: 40px;
}
footer {
text-align: center;
margin-top: 40px;
font-size: 0.9em;
color: #777;
}
.important {
background-color: #f8d7da;
color: #721c24;
border-left: 5px solid #f5c6cb;
padding: 10px;
margin-bottom: 20px;
}
</style>
</head>
<body>
<h1>Contact Us - Arkoflogs.com</h1>
<h2>Buyer’s Personal Account</h2>
<p>You can use the buyer's personal account at the following link:</p>
<ul>
<li><a href="/client">Click here to access your personal account</a></li>
</ul>
<p>If you would like to edit this page or make changes to your personal account details, you can do so in the account settings page. If you have any issues or need assistance, feel free to reach out to our support team.</p>
<h2>Automatic Redirection to Login Page</h2>
<p>If you want to automatically redirect clients from this page to the login page, this can be configured in the "redirects" section. By setting up this automatic redirection, users who access this page will be redirected to the login page immediately, ensuring they log in to access their personal account.</p>
<h2>Business Contact Information</h2>
<p>For any inquiries, support requests, or general questions, you can reach us through the following methods:</p>
<ul>
<li><strong>Email:</strong> <a href="mailto:support@arkoflogs.com">support@arkoflogs.com</a></li>
<li><strong>Phone:</strong> +1 (800) 123-4567</li>
<li><strong>Business Hours:</strong> Monday to Friday, 9 AM - 6 PM (GMT)</li>
</ul>
<h2>Submit a Complaint or Report an Issue</h2>
<p>If you have encountered an error or issue with our service and would like to submit a complaint or request assistance, please follow the steps below to ensure a smooth and prompt resolution:</p>
<ol>
<li><strong>Provide a screenshot or video proof of the error.</strong> This will help us identify the issue more accurately.</li>
<li><strong>Write a brief, clear description of the issue you experienced.</strong> Include any relevant details that can help us understand the problem.</li>
<li><strong>Include the log details and the date of purchase.</strong> This information will assist us in tracking your order and diagnosing the problem faster.</li>
</ol>
<p>By ensuring that all necessary information is provided, we can process your request quickly and efficiently. If you fail to provide the required details, it may delay the process or result in a request being denied.</p>
<div class="important">
<h2>IMPORTANT NOTICE ⚠️</h2>
<p><strong>INSTRUCTIONS:</strong> Use a premium VPN before logging in. After accessing the account, verify and secure all details, then sign out from all previously connected devices within 1 hour. If there is any issue logging in, do not reset anything. Instead, take a screenshot of the error and provide the exact details as shown.</p>
<p><strong>STEPS TO FOLLOW:</strong></p>
<ol>
<li>Log out from all devices and change the account password.</li>
<li>Update the email/phone number to a personal one.</li>
<li>Reset the email password and sign out from all devices on the email account.</li>
</ol>
<p>These steps are essential for account security and uninterrupted access. For any further assistance, feel free to reach out.</p>
</div>
<h2>Warnings and Notes Regarding Error Reports</h2>
<p>We encourage you to carefully follow the steps above when submitting an error report or complaint. Failure to provide adequate proof, such as screenshots or video recordings, may result in a delay or inability to resolve the issue. Please be honest and transparent in your report to avoid any confusion and ensure that we can address your concerns effectively.</p>
<h2>Logging Multiple Complaints</h2>
<p>Please note that logging multiple complaints for the same issue is strictly prohibited. We kindly ask that you only submit one complaint per issue. Submitting multiple tickets or complaints will not speed up the resolution process and could result in delays. Rest assured, you will be responded to in a timely manner after your complaint is received.</p>
<h2>General Inquiries</h2>
<p>If you have any questions that are not related to a specific complaint or issue, feel free to reach out to us using the contact information above. We are happy to assist you with any inquiries regarding our services, terms and conditions, or account details.</p>
<footer>
<p>Arkoflogs.com | For further inquiries, please contact us at <a href="mailto:support@arkoflogs.com">support@arkoflogs.com</a>.</p>
</footer>
</body>
</html>